• jql  - a ServiceClarity JQL filter to find the JIRA issues of interest


  • The total number of unique assignees calculated across all JIRA issues returned by the JQL query

The Active JIRA Users collector will calculate the total number of unique JIRA assignees of all issues returned by the JQL query. With an appropriate JQL query it can be used to track an active users KPI day by day, aggregating activity over weeks and months are required. It can also be used in combination with other KPIs such as work in progress and estimates to project delivery dates and plan release dates. 

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