Prerequisites

  • User must be logged in.
  • Have access to connecting source

Steps

  1. Go to: https://app.serviceclarity.com/connections.html
  2.  Select New in the top right action bar

What Will Happen Next

A list of different connection types are listed. Select Connect on the desired connection type.

A popup will guide you through creating a new connection. Adding a new connection name and any specific details for that source. 

You will be re-directed to the source through OAuth allowing ServiceClarity access. Then returned to the ServiceClarity connection details after successful connection.

For setting up a Jira connection see our Working with Jira articles: https://help.serviceclarity.com/working-with-jira

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