How To Guides | ServiceClarity Help Center

How To Guides

Information and guides on how to navigate and complete actions within ServiceClarity

12 articles in this collection
Written by Emma Foster and Conor Graham

Connecting to Jira

Connecting to Jira using an API token.

Written by Emma Foster
Updated over a week ago

How much time is the development team spending on each story?

A KPI to find out where your team is spending their time.

Written by Conor Graham
Updated over a week ago

Add Comments to Reports

Communicate with management team without leaving ServiceClarity.

Written by Conor Graham
Updated over a week ago

Print Report

User wants to share report through print or download

Written by Emma Foster
Updated over a week ago

Publish a Report to a Report Audience

The user wants to publish a report to a report audience

Written by Emma Foster
Updated over a week ago

Share a Report Using a Public URL

User wants to publicly publish the report using a sharable URL

Written by Emma Foster
Updated over a week ago

Create a New Report

User wants to create a new report with one or more KPIs

Written by Emma Foster
Updated over a week ago

How to Backdate a Metric

Collecting metric data

Written by Emma Foster
Updated over a week ago

How to Add a Metric

When the user wants to add a metric to a connection.

Written by Emma Foster
Updated over a week ago

How to Create a Connection

Creating a connection within ServiceClarity

Written by Emma Foster
Updated over a week ago

How to Edit a KPI

When a user wants to modify a KPI.

Written by Emma Foster
Updated over a week ago

How to add a KPI

When the user wants to add a new KPI for the first time.

Written by Emma Foster
Updated over a week ago