How To Guides

Information and guides on how to navigate and complete actions within ServiceClarity

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12 articles in this collection
Written by Emma Foster and Conor Graham

How to get started with the ServiceClarity Discovery program?

Top 6 frequently asked questions on the discovery program
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Written by Conor Graham
Updated this week

How much time is the development team spending on each story?

A KPI to find out where your team is spending their time.
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Written by Conor Graham
Updated over a week ago

Add Comments to Reports

Communicate with management team without leaving ServiceClarity.
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Written by Conor Graham
Updated over a week ago

Print Report

User wants to share report through print or download
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Written by Emma Foster
Updated over a week ago

Publish a Report to a Report Audience

The user wants to publish a report to a report audience
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Written by Emma Foster
Updated over a week ago

Share a Report Using a Public URL

User wants to publicly publish the report using a sharable URL
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Written by Emma Foster
Updated over a week ago

Create a New Report

User wants to create a new report with one or more KPIs
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Written by Emma Foster
Updated over a week ago

How to Backdate a KPI

Collecting metric data
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Written by Emma Foster
Updated over a week ago

How to Edit KPI Data Collection

When the user wants to edit the data a KPI collects
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Written by Emma Foster
Updated over a week ago

How to Create a Connection

Creating a connection within ServiceClarity
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Written by Emma Foster
Updated over a week ago

How to Edit a KPI

When a user wants to modify a KPIs details.
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Written by Emma Foster
Updated over a week ago

How to add a KPI

When the user wants to add a new KPI for the first time.
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Written by Emma Foster
Updated over a week ago