Jira has changed how access is granted to third-party applications so your usual login credentials for Jira may not work when setting up a new ServiceClarity for Jira connection.

Follow the details below to set up a ServiceClarity for Jira connection:

Go to: https://id.atlassian.com/manage/api-tokens

Click "Create API token"

Name your token and "Create"

Once your token has been created you can use this as your password for a ServiceClarity for Jira connection.

The ServiceClarity team are here to help with any connection questions. If you have any issues getting connected contact us through our in app messenger.

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